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Managing a Customer Service Team

As the customer service team manager, you’re leading the charge. It’s your job to make sure they’re supported, with the ... Show more
Instructor
Aaron Kapala
2 Students enrolled
  • Description

As the customer service team manager, you’re leading the charge. It’s your job to make sure they’re supported, with the skills and tools they need to solve problems effectively. But what does it mean to manage a customer service team successfully? This course will help you lead them to customer service victory.