Privacy Policy
Effective Date: January 2025 Last Updated: February 2025
escalla Limited, trading as escalla (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://escalla-lms.co.uk and purchase our e-learning courses.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, billing address, and payment details.
- Account Information: Username, password, and preferences related to your account.
- Transaction Information: Purchase history, order details, and payment transactions.
- Technical Data: IP address, browser type, device information, and cookies.
- Usage Data: Pages visited, time spent on the Site, and interaction with our services.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our e-learning services.
- To process transactions and deliver purchased courses.
- To personalise your experience on our Site.
- To improve our products, services, and website performance.
- To communicate with you regarding purchases, account updates, and promotional offers.
- To comply with legal obligations and prevent fraud.
3. Sharing and Disclosure of Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party payment processors, hosting services, and analytics providers.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or asset sale.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access & Correction: Request access to your personal data and correct inaccuracies.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails at any time.
- Data Portability: Request a copy of your data in a structured format.
- Objection & Restriction: Object to data processing or request restrictions on certain uses.
To exercise your rights, we have a dedicated data protection officer (DPO). You can contact the DPO by emailing DPO@escalla.co.uk
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Site. Continued use of our services after changes constitute acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
escalla Limited
Angel Wharf, 170 Shepherdess Walk, London, N1 7JL
Email: DPO@escalla.co.uk